Legal Disclaimer
This policy is formulated to meet global mainstream data protection regulatory requirements for official website public disclosure. It does not constitute formal legal advice. For cross-border large-scale data processing business, please entrust a qualified law firm to conduct targeted legal review and revision.
Table of Contents
- Policy Scope & Definitions
- Personal Information We Collect and Collection Methods
- Legal Basis for Personal Data Processing
- Purposes of Using Your Personal Information
- Cookie and Tracking Technology Provisions (Core Revised Version for Industrial B2B Enterprise, No Ads, No Third-Party Data Sharing)
- Information Disclosure, Transfer and Public Release
- Data Storage, Retention Period and Cross-Border Data Transmission
- Information Security Protection Measures
- Rights of Users Located in the EU, EEA, UK and Switzerland (GDPR Rights)
- Rights of California Residents (CCPA & CPRA Compliance)
- Do Not Track & Global Privacy Control
- Protection of Minors’ Personal Information
- Policy Revision and Notification Rules
- Complaint Channels and Supervision Access
- Contact Information for Privacy Inquiries
1. Policy Scope & Definitions
1.1 Applicable Scope
This Policy applies to all visitors, business inquirers, potential partners and clients accessing our official website (hereinafter referred to as “the Website”).
- For users within the EU, EEA, UK and Switzerland: This policy complies with GDPR and the ePrivacy Directive (EU Cookie Law).
- For users residing in California, USA: This policy complies with CCPA and CPRA.
- For users from other jurisdictions, we abide by internationally recognized personal data protection standards and applicable local laws.
1.2 Key Definitions
- Personal Data: Any information that can directly or indirectly identify a specific natural person, including name, email address, telephone number, corporate contact details, IP address, device identifier, browsing records, etc.
- Data Controller: Nanjing Sequoia Industrial Technology Co., Ltd., which determines the purposes and means of processing personal data.
- Data Processor: Third-party service providers authorized by our company to process personal data within the scope of entrusted authorization.
- Cookies: Small text files stored on your terminal device (computer, mobile phone, tablet) when you browse the Website, including Session Cookies (deleted after closing the browser) and Persistent Cookies (stored for a specified period). This policy also applies to Local Storage, Session Storage and other equivalent technical tracking tools, collectively referred to as tracking technologies.
2. Personal Information We Collect and Collection Channels
2.1 Information You Voluntarily Submit
When you fill out consultation forms, send inquiry emails, submit cooperation intentions or contact our business team via the Website, we collect information you actively provide, including your full name, affiliated company, position, contact phone number, email address, project demands and customized technical requirements.
2.2 Automatically Collected Technical Information
When you visit the Website, our server will automatically record basic access log data including device model, operating system, browser version, access IP address, access timestamp and page access path.
We will not actively track your browsing behavior for user profiling or commercial marketing.
2.3 Sensitive Personal Data
We will not proactively collect identity documents, biometric data, precise geographic location, medical information, religious beliefs and other sensitive personal information unless you explicitly authorize and voluntarily provide such content.
3. Legal Basis for Personal Data Processing
We process your personal data only on the following legal grounds specified under Article 6 of GDPR:
- Consent: You explicitly consent to our processing of non-mandatory cookies and service communication emails;
- Performance of a Contract: Processing necessary information to carry out pre-contract consultation, quotation, technical communication and subsequent contractual cooperation with you;
- Legitimate Interest: Maintaining website basic operation, preventing malicious intrusion and abnormal access, ensuring website security and stable service, which does not override your fundamental privacy rights;
- Compliance with Legal Obligations: Processing data to fulfill statutory audit, tax filing, judicial assistance and regulatory reporting obligations required by law.
4. Purposes of Using Your Personal Information
- Respond to your technical consultation, business inquiry and quotation requests, and follow up on project cooperation matters;
- Maintain the normal operation and information security of the official website, block malicious access and network attacks;
- Conduct internal customer file management and after-sales technical support for signed cooperative projects;
- Issue industry technical updates and company product brochures only with your separate explicit subscription consent;
- Respond to legally valid judicial notices and official regulatory investigations.
We will not use your personal information for any other purposes without your additional written consent.
5. Cookie and Tracking Technology Provisions (Revised Exclusive Version for Your Industrial Enterprise)
5.1 Cookie Introduction
Cookies are tiny text files saved to your browser or device storage when you visit the Website, enabling basic website function execution and preference recording.
Our Website does NOT deploy advertising cookies, social media embedded tracking cookies, analytical statistics cookies, behavioral profiling cookies or targeted marketing cookies. We never share any website access data with third-party advertising, analytics or social media partners.
5.2 Classification of Cookies Used on This Website
Category 1: Strictly Necessary Cookies (Mandatory, No Opt-out Available)
- Legal Basis: Legitimate Interest under GDPR Article 6(1)(f)
- Purpose: Guarantee normal page display and website basic functions; record your cookie consent selection status submitted on the pop-up notice; maintain secure session connection during page switching.
- Retention Period: Session Cookie or maximum 12 months.
- Important Notice: These cookies are indispensable for normal website access. Disabling them via browser settings may lead to webpage display failure, page jump errors and abnormal use of website functions.
Category 2: Preference Functional Cookies (Not Deployed on This Site)
Our official website does not use any preference cookies to remember browsing language, display settings or form filling records.
Category 3: Analytics & Performance Cookies (Not Deployed on This Site)
We do not install third-party statistical tools such as Google Analytics, Baidu Statistics or other traffic analysis plugins. No page access heat statistics, visitor source analysis or browsing behavior recording will be performed.
Category 4: Marketing & Targeted Advertising Cookies (Not Deployed on This Site)
No targeted advertising tracking, remarketing or user portrait collection is carried out on the Website at any time. No data will be shared with advertising service providers.
5.3 Cookie Consent Management and Withdrawal Methods
- First Visit Pop-up Cookie Statement (Directly Usable Frontend Text)
This website only uses essential cookies to guarantee basic website operation and save your cookie permission choices. No tracking, advertising, behavioral analysis or third-party information sharing will be conducted. You may manage cookie permissions via browser settings at any time.
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Consent Operation Options on Pop-up Window
Accept Necessary Cookies Only | Modify Browser Cookie Settings
No pre-checked consent options are set in accordance with GDPR requirements.
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Permanent Entry for Preference Adjustment
A fixed
Cookie Settings link is permanently placed at the website footer. You may refer to this policy to adjust browser cookie permissions at any time.
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Global Browser Control
You may clear existing cookies or block cookie storage entirely through your browser’s privacy configuration. Please note that blocking strictly necessary cookies may affect normal website browsing experience.
5.4 Third-Party Embedded Content
If the Website contains external links or third-party embedded pages, their cookie and data processing activities shall be governed by the privacy policies of the respective third-party operators. Our company assumes no liability for the data collection behavior of external websites.
6. Information Disclosure, Transfer and Public Release
6.1 Permitted Scenarios of Information Sharing
- Entrusted Data Processors: We may provide necessary contact information to cloud server suppliers and website technical maintenance service providers who have signed strict confidentiality agreements. Such processors shall only process data in accordance with our written instructions and shall not disclose data without authorization.
- Legal Mandatory Disclosure: We will provide relevant personal information when receiving legally effective court subpoenas, law enforcement documents or official regulatory inquiries in accordance with legal procedures.
- Corporate Restructuring: In case of company merger, acquisition, split or asset transfer, personal data will be transferred as part of business assets, and the successor entity shall continue to perform the obligations under this Privacy Policy.
6.2 Non-Disclosure Commitment
We will never sell, rent or publicly publish your personal information to irrelevant third parties for commercial gains without your separate explicit written authorization.
7. Data Storage, Retention Period and Cross-Border Data Transmission
7.1 Data Storage Location
The main servers storing website data are located within the territory of the People’s Republic of China.
7.2 Data Retention Principle
We retain personal data only for the shortest period required to fulfill the purpose of collection:
- Consultation and business inquiry information: Reserved for 2 years after the last communication for follow-up cooperation; automatically anonymized and permanently deleted upon expiration.
- Website access logs: Stored for a maximum of 12 months, then completely erased or irreversibly anonymized.
- Documents required by national statutory archiving obligations: Retained in line with the mandatory retention period stipulated by relevant Chinese laws.
After the retention period expires, your personal data will be permanently deleted or anonymized so that it cannot identify any specific individual.
7.3 Cross-Border Data Transmission
If it is necessary to transmit your personal data outside mainland China for overseas project technical support and business communication, we will adopt the Standard Contractual Clauses (SCCs) approved by the European Commission as the legal guarantee for cross-border transmission to ensure overseas processors adopt data protection standards no lower than GDPR. You may apply to obtain a copy of the cross-border data protection mechanism documents by emailing our dedicated privacy mailbox.
8. Information Security Protection Measures
We adopt industry-standard technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, tampering and deletion:
- The Website adopts HTTPS TLS encryption for front-end data transmission;
- Background database implements hierarchical access permission management, multi-factor authentication for administrator accounts and full operation log auditing;
- Regular server vulnerability scanning, security reinforcement and intrusion detection;
- Internal employee data access approval system and binding confidentiality obligations.
In the event of a confirmed high-risk personal data leakage incident, we will notify affected users via reserved contact methods and report to competent regulatory authorities in accordance with legal requirements.
9. Rights of EU/EEA/UK/Swiss Users (GDPR Statutory Rights)
If you are located within the EU, EEA, United Kingdom or Switzerland, you may exercise the following rights free of charge:
- Right to Access: Request a copy of all personal data we hold about you and relevant processing records;
- Right to Rectification: Require correction of inaccurate or incomplete personal information;
- Right to Erasure (Right to be Forgotten): Apply for permanent deletion of your personal data when the processing purpose no longer exists, you withdraw consent, or you object to processing based on legitimate interests;
- Right to Restriction of Processing: Apply to suspend personal data processing under legally applicable circumstances;
- Right to Data Portability: Obtain your submitted personal data in a machine-readable format for transmission to another data controller;
- Right to Object: Object to processing based on legitimate interests at any time;
- Right to Withdraw Consent: Revoke any previously granted cookie or communication consent with immediate effect, without affecting lawful processing conducted prior to withdrawal.
Application Method
Send an identity-verified application email to privacy@redwood-industry.com with the subject
GDPR Personal Data Rights Application + Your Full Name. We shall respond to valid applications within 30 calendar days.
You also have the right to file a complaint with the local data protection authority in your country/region if you believe our processing violates GDPR.
10. Rights of California Residents (CCPA & CPRA Compliance)
If you are a natural person residing in California, USA, you enjoy the following rights without discriminatory treatment:
- Right to Know: Request disclosure of categories of personal information collected, collection sources, usage purposes and shared third parties within the past 12 months;
- Right to Delete: Request deletion of your personal information collected and stored by our company, subject to legal exceptions;
- Opt-out of Sale and Sharing: Our company does not sell your personal information for monetary consideration, nor carry out cross-context behavioral advertising sharing. If relevant business adjustments occur in the future, a permanent Do Not Sell My Data entry will be added to the website footer for one-click opt-out;
- Right to Non-Discrimination: We will not refuse website services, charge differential fees or provide differentiated service levels merely because you exercise your CCPA privacy rights.
Submission Channel
Submit verifiable consumer requests via privacy@redwood-industry.com. We will confirm receipt within 10 business days and complete a formal response within 45 days; an additional 45-day extension may be applied for complex requests with prior notification.
11. Do Not Track & Global Privacy Control
This Website recognizes Global Privacy Control (GPC) signals sent by your browser. If you enable Do Not Track or GPC privacy preferences on your device, we will respect your opt-out intention and will not enable any non-essential tracking technologies.
12. Protection of Minors’ Personal Information
Our official website serves B2B industrial technology consulting and engineering service business and is not oriented to users under the age of 16. Minors shall not submit any personal information on the Website without the consent of parents or legal guardians. If we accidentally collect personal data of minors without verified guardian authorization, please contact our privacy mailbox promptly, and we will delete such information completely within 7 working days.
13. Policy Revision and Update
We reserve the right to revise this Privacy and Cookie Policy in response to regulatory updates and business adjustments. Revised versions will be published on the dedicated policy page with an updated effective date. For material revisions affecting user core rights, a prominent website notice will be posted 30 days in advance. Your continued use of the Website after the update takes effect constitutes your acceptance of the revised policy.
14. Complaint Handling
If you have inquiries, objections or complaints regarding our personal data processing and cookie usage, please contact privacy@redwood-industry.com first. We will complete investigation and formal reply within 15 working days. If you are dissatisfied with the result, you may submit a complaint to the local data supervision authority in accordance with applicable local laws.
15. Final Contact Information
Data Controller: Nanjing Sequoia Industrial Technology Co., Ltd.
Privacy Inquiries Email: privacy@redwood-industry.com
Registered Address: A1-05, Building 1, Big Data Park, No.180 Software Avenue, Yuhuatai District, Nanjing City, Jiangsu Province, P.R.China
Business Hotline: [Fill in official contact phone number]
Frontend Pop-up Short Version (One-Copy Direct Use)
Cookie Notice Pop-up Text
This site only uses essential cookies to ensure basic website functions and record your cookie preferences. No user tracking, advertising, traffic analysis or third-party data sharing will be performed.
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